Tourist information in Luxembourg, from the capital to the villages

In a country where public transport is free and nothing is more than an hour from the capital, the tourist office is where you sort out the things no app tells you. Which guided tours run today, which castle is open, which trail is closed. And if you’re torn between the official tour and a free walking tour in Luxembourg, I compare them on their own page. Here’s where the offices are, when they open and why I think a visit is worth it.

The capital’s office, on the Knuedler

The Luxembourg City Tourist Office, the LCTO, sits at number 30 on Place Guillaume II, the town hall square everyone in the city calls the Knuedler. It opens Monday to Saturday from 9am to 6pm, bank holidays included, and on Sundays from 11am to 4pm. It closes just two days a year, 1 January and 25 December, and the number is +352 22 28 09.

For me the real reason to go in is what the LCTO sells itself. Its visitluxembourg listing talks of more than 40 guided tours and 80 sites to discover, and gives [email protected] if you want to write before you go. It sells the guided visits to the Bock Casemates, along with other walks round the fortress such as the Wenzel circuit. The square also hosts a market on Wednesdays and Saturdays, the Stater Maart, so you can combine the stop with a wander round the stalls. What else is around it is in Place Guillaume II.

If you’ve come to shop, this isn’t the desk you want. The LCTO sends shoppers to a desk on Place d’Armes called the Cityshopping Info Point, which hands out a map of the shops in the centre. Opening hours and Sunday trading are covered in shopping in Luxembourg.

Is there a national office you can visit?

The national board is Luxembourg for Tourism, the organisation behind visitluxembourg.com. Its headquarters are at 6 Rue Antoine de Saint-Exupéry in the capital, and it answers on +352 42 82 82 1, by email and through a form on its website. What its page doesn’t say is that it runs a walk-in desk for visitors, so I wouldn’t head there without writing first.

Nor have I found a Luxembourg tourist office in London on any official Luxembourg site. For planning from the UK, the sensible route is an email to Luxembourg for Tourism or to the regional office for the area you’re heading to.

Once your dates are set, check which hotels are still free in Luxemburgo before prices climb.

The regional offices

Each of the five tourist regions has its own network. In the north, Visit Éislek lists offices in Vianden, below the castle; in Clervaux, in a new space on Place Benelux; in Diekirch, right in the pedestrian zone; in Ettelbruck, where the Lee Trail starts; and in Esch-sur-Sûre, Lultzhausen, Munshausen, Troisvierges and Weiswampach. The Troisvierges office sits inside the campsite on the Escapardenne trail, which is useful if you’re walking.

In the Mullerthal region there’s an office in Echternach, by the basilica, and points in Beaufort, Berdorf, Consdorf, Larochette, Reisdorf and Rosport, plus the Heringer Millen visitor centre in Mullerthal village itself. The Moselle adds Schengen, Mondorf-les-Bains, Remich, Ehnen and Grevenmacher, and a joint German and Luxembourg office across the river in Wasserbilligerbrück. Guttland has its regional office in Mersch and a point in Useldange, and the Minett works from its regional office, Visit Minett.

Hours that shift with the seasons

This is the warning I care about most. The regional websites publish each week’s hours and say they may change, and what they showed for late September 2026 won’t hold in January or August. Several close for lunch, Vianden and Echternach among them, and others only open in high season. Lultzhausen is a summer point, and in Esch-sur-Sûre the village office covers the summer months while in winter the Maison du Parc takes over, and it sells local produce too.

The Mullerthal makes life easy with a separate list of the offices that stay open over winter, including Echternach, Beaufort, Berdorf, Larochette and the Heringer Millen. Elsewhere I’d check the regional website the evening before, especially out of season or if you arrive on a Monday.

Once your dates are set, check which hotels are still free in Luxemburgo before prices climb.

Why I’d walk in

A local office saves time on three things. First, the LuxembourgPass, which they sell and which pays off if you’re lining up castles and museums. Second, walking maps, the backbone of any day out in the Mullerthal or the Ardennes. Third, knowing what’s really open, since many castles and museums cut their hours between October and March. If you’re still deciding where to go, start with places to visit in Luxembourg and then ask at the office for that area.

If you would rather have a local show you round, book a guided tour in Luxemburgo and choose by the reviews.

A car frees you from timetables: search car hire in Luxembourg on DiscoverCars and compare companies.

So you do not pay over the odds, look at trains, coaches and flights to Luxembourg on Omio and pick the one that suits you.